- You are here
Hi, I just wanted to let you know that the willow arrived today, very well packed and in excellent condition. I have to say that your service is excellent, you are so quick, and so very helpful. Thanks so much!
Orders placed after 10.00am will be dispatched the following day.
Listed below are the delivery services which are determined by weight and length. Please note that on rare occasions you may receive more than one delivery for a single order. Also our couriers do their best to deliver next day, but this is not a guaranteed service.
Royal Mail Parcel Service
£4.99 3-5 working days up to 0.9kg Max and under 60cm (in length)
£9.99 Next Day up to 4kg
£10.95 Next Day up to 15.5 kg
£14.95 Next Day up to 30.5kg
Delivery times are 8.00AM to 6.00PM Monday to Friday
TNT do require a signature upon delivery. If there is a possibility that there will not be anyone in to sign for your order please leave a signed note for the driver.
Frequently asked Delivery questions:
Can I change my delivery address?
Do I need to sign for my delivery?
What happens if I am not in when you try to deliver?
Who will be delivering my goods?
When will I receive my order?
For our Standard Service the earliest you could receive your order would be Thursday morning and the latest you could receive your order would be the following Monday aternoon.
What is a delivery working day?
Can I receive my order using a quicker service?
Do you deliver outside the U.K.?
My order has been delivered but only half of it is here?
I live in Nothern Ireland or any of The Islands?
If you live in Northern Ireland or any of The Islands please make sure you select the 'N.Ireland' 'Jersey' or 'Guernsey' delivery option on the checkout page
My Order has not been delivered
If your order has not been delivered please contact us within 14 working days.