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I was suprised at the speed you dealt with the matter and the step you took to resolve it. Customer services are a rare commodity these days and it's refreshing to deal with a company that has it in abundance.
Willow is grown in rows of bushes which are then harvested on an annual basis. Willow is an exceptionally fast growing crop which when cut can grow back to the same height within a year. Our willow bundles are grown processed and prepared on our farm here on the Somerset Levels and are available in a variety of finishes, sizes and weights. Our willow bundle varieties are ideal for basketry craft and willow craft uses.